Privacy Policy
Wolf & Shepherd Privacy Policy
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Wolf & Shepherd, Inc. (“W&S”, “us”, “we” or “our”) is committed to protecting the privacy and confidentiality of Personal Information we may collect. W&S has created this privacy policy (“Privacy Policy”) to advise you about our information practices, such as the types of information we collect and how we may use that information, and to inform you about your privacy rights and how the law protects you. We urge you to read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By visiting any part of our Websites (as defined below) or otherwise providing W&S with Personal Information by any means, you accept and agree to the practices described in this Privacy Policy and your continued use of the Websites (following the posting of a revised privacy policy) means that you accept and agree to the terms of the revised privacy policy, so please check the policy periodically for updates.
Individuals in the European Union (“EU”) should be sure to read the important information provided below, in addition to the other provisions in this Privacy Policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wolfandshepherd.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. Our website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. We refer to this automatically-collected information as “Device Information”. Personal information is also received from third parties or other sources.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- “Embedded Scripts” are programming code designed to collect information about your interactions with the Websites, such as the links you click. The code is temporarily downloaded onto your Device from our web server or a third party service provider, and is active only while you are connected to the Websites.
- “Flash LSOS” - When we post videos, third parties may use local shared objects, known as “flash cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, please visit: HTTP://WWW.MACROMEDIA.COM/SUPPORT/DOCUMENTATION/EN/FLASHPLAYER/HELP/SETTINGS_MANAGER07.HTML.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (last 4 digits of credit card or Paypal account name or Amazon pay account name), email address, and phone number. We refer to this information as “Order Information”.
DIRECT INTERACTIONS. You may give us your Identity, Demographic, Contact, Financial, Profile, or Marketing and Communications Information by filling in forms or by corresponding with us by mail, phone, email, or otherwise. This includes Personal Information you provide when you:
- purchase our products or services;
- create an account on our Websites;
- subscribe to emails or newsletters;
- request services or other information;
- enter a competition, promotion or survey; or
- give us feedback about products, services, or the Websites.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
OUR USE OF YOUR INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- For compliance fraud prevention and safety, including enforcing our terms of service and this Privacy Policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating or deterring fraudulent, harmful, unauthorized, unethical or illegal activity;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- To notify you about changes to our service;
- To comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- To contact you with regard to your use of the Websites and, in our discretion, changes to the Websites policies or functionality; and
- To perform other functions as described at the time of collection, with your consent, or as further described in this Privacy Policy.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by Wolf & Shepherd to third parties for the third parties' direct marketing purposes within the immediately preceding calendar year. Wolf & Shepherd will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please tell us your preference by contracting us as indicated in the “CONTACT US” section of this Policy.
If you do not agree to OUR USE OF YOUR INFORMATION above, we cannot do business with you or accept online orders for products or services. Your continued use of our website, or purchase of products or services constitutes your acceptance of this Policy.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Personal information is shared with third party marketing partners for commercial purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- AdRoll: https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising
- Yahoo: https://aim.yahoo.com/aim/us/en/optout/
- Twitter: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. In the future, if you do not wish to have your e-mail address or other contact information used for promotional purposes, you may indicate a preference to stop receiving further communications from us and can “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly at help@wolfandshepherd.com. Where you opt out of receiving these marketing messages, this will not apply to Personal Information provided to us as a result of the purchase of any service or other transaction and we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
Individuals in all states have the right to delete/erase/remove their personal information. If you wish to opt-out of having your personal information shared with third parties, you may email us directly at help@wolfandshepherd.com.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here:
https://rakutenadvertising.com/legal-notices/services-privacy-policy/
Your rights:
https://rakutenadvertising.
INTERNATIONAL USERS
If you are using the Services from outside the United States, please be aware that you are sending information, including Personal Data, to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of resident; however, our collection, storage, and use of your Personal Data will at all times continue to be governed by this Privacy Policy
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. Historic versions of this Policy can be obtained by contacting us. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.
MINORS
Wolf & Shepherd is concerned about the privacy protection of children who access the internet. Accordingly, the Site is not intended for use by anyone under the age of 16 without the supervision of a parent or guardian, and we do not knowingly collect Information from anyone under 16 years of age without the consent of a parent or guardian. If you are under the age of 16, please do not submit any personal information to us, you may rely on your parent or guardian to assist you. If Wolf & Shepherd discovers that it has inadvertently collected Personal Information from anyone younger than the age of 16, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 16, please contact us at help@wolfandshepherd.com.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at help@wolfandshepherd.com or by mail using the details provided below:
Wolf & Shepherd
209 E El Segundo Blvd, El Segundo, California US 90245
PRIVACY POLICY VERSION
This Privacy Policy was last updated June 13, 2018.
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